We've put together a
page specific for folks in Psychology.
UW Coronavirus Information
Consumers won't need receipts to benefit from one of Canada's largest class-action settlements
... The agreement allows consumers in Canada, without receipts, to claim up to $250 for their Microsoft PC software, such as Windows, Office, Word, Excel or MS-DOS, purchased between Dec. 23, 1998 and March 11, 2010.
Microsoft seems responsive to user feature requests.
You can vote for new MS Teams features at
Microsoft Teams UserVoice
and you'll get the occasional email when there's progress on the development.
If you haven't already, vote for these which will be useful for folks in the
Sign up for
Two-factor authentication (2FA)
before November 17th otherwise you won't be able to access many things including
email, Teams, LEARN, Concur, VPN, Workday, etc.
If you run into issues and can't email
call Bill x46638 or Michael x45669.
A few things people have run into:
- When logging in to the UW VPN, enter "push" for the 2nd password to get a notification for approval on your Duo Mobile app.
This might also help.
- The UW VPN is a little unforgiving and requires that you approve the 1st 2FA
request within about 10 seconds so ensure you have your phone close by when logging in to that. Otherwise, you may be locked out for 10 minutes.
- If multiple failed 2FA attempts occur, you may be locked out for 10 minutes - this thwarts bad guys that might be trying to break in - so if you see a messge about being locked out, just wait 10 minutes.
How to use breakout rooms in Microsoft Teams
Here's some notes if you'd like to
upgrade any non-Nexus or personal machines to the MS Office 365 ProPlus Suite of applications (Word, Excel,PowerPoint, Outlook, S4B, Teams, etc.)
Nexus stations have already been upgraded.
MS O365 Cloud email details:
Psychology faculty and staff phone extensions migrated to
Skype for Business (S4B) on Wednesday August 19th.
We still have a bunch of research lab extensions to migrate - email
if you would like any of those done sooner rather than later.
Psych IT requests can be emailed to
(you'll need to send with your @uwaterloo.ca account)
or use our
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• IST KB
when you need to confirm you're not a robot